l was very polite and professional with that guy with the bad manners who did not have enough money and said
''Take the fu#king money!'' I am thinking maybe l was a little too soft on him in response. What would you have done? He was a buck and about 60 something cents short and his exact words were ''Just take the fu#king money!'' somewhat causing a scene. l think this guy might have had some anger issues. I am thinking maybe l let him off too easy when l said it is ok, l gave him helpful brochure and said for him to have a nice day at the next stop. He finally apologized at the very end and told me had had a very bad day and he felt bad for acting the way he did, but I am still starting to think that maybe l was a little too nice and helpful in response given his bad attitude from earlier on.


How would you have handled it?
What would you have said and done if you were in my position under the exact same circumstances with the same guy?
He was nice at the end and thanked me for the advice about going to the nearest ATM, but l still think l might have gone too easy on him.

It was quite correct for someone in your position to not rise to the anger. Anything different could have escalated the situation and caused problems for the other passengers.

If you're the conductor, it should have been your duty to deny the individual the train ride. l myself would not have put up with the rude behavior, And called for security to remove the offender.

Thrown him bound and gaged from the train as it crossed a bridge.

He would not have been nice to me at the other stop because he would still be standing at the point of departure.

You handled it exactly right. What could have been gained from an argument? Maybe he saw how much of a dick he was being and decided to be nicer the rest of the day.

There are a lot of train/bus drivers around L.A. that are total a-s-sholes. You made the situation easier.

u can always look at it this way.
Maybe ur generosity in this situation made his day better & he actually helped someone else down the road.
Or maybe by cutting him a break on the fare u may have prevented a mass murder or something if he had wigged out over the prevented confrontation.
Just because u cut him a break does not mean u r soft, it means to me that u quickly analyzed the situation & decided that $1.60 was not worth the possible aftermath.

you could of called the nearest railroad cop or city cop but you did;nt you kept the train operation secure and not lose any time on your trip you did did good everyone cannot do this so l say do not sweat it job well done

You did exactly what u were expected to do, u handled the situation very professionally , & defused a potentally bad event, serving the public is never an easy task at times, but right or wrong thay r still customers & need to be treated with respect even if they refuse to show u any. that does not mean thet if someone becomes verbally abusive or physically demanding & creata situation where he/she woud disrupt the operation of the train, in that situation u would have the right to have the person removed from the train ether volintary or by force (transit police) .
Good Job, r a credit to ur Railroad. kudos to you

l agree with those who said you handled it correctly and for the same reasons. Maybe the guy just lost his job, or his wife divorced him. or his dog died. For $1.60 you did the right thing both in terms of diffusing a potentially bad situation and humanitarian. Who knows???? You may have even prevented this person from committing suicide.